For Professionals
ABK is trusted by the leading insurance companies in the Okanagan & Thompson Valleys.
Consistently the #1 choice for numerous insurance companies in the BC interior because they trust in our highest service standards in the industry and commitment to the fastest 24/7 emergency response, the newest technology application and overall service excellence for your valued clients.
ABK Service Standards
1.
Deployment of Emergency Response Team in <60 minutes from initial phone call.
2.
Upload of claim file in <24 hours from initial phone call.
3.
Claim files closed in <24 hours of customer approval of project completion.
As an IICRC certified property restoration company, ABK has 25 years experience working with the claims process. Rest assured, we know how to get the job done effectively and efficiently, while staying focused on the customer’s complete satisfaction.
ABK Advantages
Quality and expedient restoration work requires the right team using the right systems and support in place. We are proud to offer industry-leading advantages to insurance businesses to ensure the highest quality work is completed in the shortest time.
Experienced & Certified
- Expert proficiency of Xactimate ensures precise estimates
- Full integration of XactAnalysis SP ensures project efficiency
- Years of experience and hundreds of jobs completed on Preferred Vendor Lists
- Trusted service provider for Crawford’s Contractor Connection network
- All staff (field and office) are IICRC trained & certified
- Highest Net Promoter Score® Documented in the Industry
Fast & Efficient
- State-of-the-Science mitigation technology
- ABK’s proprietary QuickDry System™
- Refrigerant and desiccant dehumidification
- Remote monitoring equipment
- Full contents cleaning facility
- Moisture readings and mapping
- Photos and job diary documentation
- Centralized billing
- Customer satisfaction sign-off captured in real-time
- Continuing education courses for industry professionals increases efficiencies in the ever-changing claims process
The ABK Team
25 years of exceeding
customer expectations
customer expectations
Fully IICRC-certified staff
and company
and company
Background checks
performedon all associates
performedon all associates
Uniformed and
professional image
professional image
Owners are involved in all
aspects of the business to
ensure quality service
aspects of the business to
ensure quality service
Strongest headquarter
management team in the
industry
management team in the
industry
Leaders in continuing industry
education
education